1. What is a cookie?

A cookie is a small text file placed in your browser by a website you visit. "Local storage" is a similar browser feature that lets a site store small amounts of data on your device. We use both. For simplicity, this page refers to both as "cookies".

2. The cookies we set

We try to keep this list short. Before launch, populate the table at the bottom of this page with the actual cookies set by your live build (the Network tab in your browser is the source of truth).

3. Cookies we do NOT set

No third-party advertising cookies (no Google Ads, Meta Pixel, TikTok Pixel, etc.).
No cross-site tracking cookies.
No session-replay scripts that record sensitive form fields.

4. Your choices

You can disable non-essential cookies in your browser settings, or by clicking the "Decline non-essential cookies" link in our cookie banner (if shown in your jurisdiction). The essential cookies (authentication) cannot be disabled without breaking sign-in.

5. Changes to this policy

If we add a new cookie, we will update this page. The "last updated" date at the top of the page reflects the most recent change.

6. Cookie inventory

Name	Purpose	Type	Lifetime
app_session_id	Authentication session (JWT) — keeps you signed in to the dashboard and the widget.	First-party	1 year
admin-theme	Stores your chosen light/dark theme preference in the admin app.	First-party	1 year (localStorage)
marketing-theme	Stores the marketing-site light/dark theme preference.	First-party	1 year (localStorage)
visitor_id	Anonymous identifier for a visitor who interacts with the chat widget. Used to attribute conversations and to enable returning visitors.	First-party	1 year
popups_dismissed	Records which in-product popups the visitor has dismissed so we don't show them again.	First-party	30 days

Questions about this document? Email [email protected] (replace with your real legal contact email before launch).