How do I train the chatbot?

Add articles to your knowledge base. The chatbot reads them automatically — no training runs needed.

Can customers tell it's AI?

The AI is helpful and transparent. It shows source articles so customers trust the answers.

What if AI gives wrong answer?

Agents can edit drafts before sending, or escalate mid-conversation. Every response is reviewed.

AI Chatbot Builder

AI Chatbot Builder
runs in the same customer workspace.

Create an AI chatbot in minutes. Point it at your knowledge base, customize the flow, and let it handle first-line support while humans manage escalations.

Start a free trial See pricing

Shared support inbox with customer context, AI draft, and source panels

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Capabilities

Key features and functions.

Use cases

Common ways teams use this.

FAQ answers

Common questions from buyers.

Capabilities

What this feature can do for your team.

Source Visibility

Every AI answer shows the article it came from. Agents can verify, edit, or escalate.

Build from Docs

Point the chatbot at your knowledge base, help center, or any URL. It learns automatically.

Human Handoff

Seamless escalation to human agents with full conversation context attached.

Multi-channel

Same chatbot logic works on chat widget, help center search, and voice calls.

Training Analytics

See which questions AI handles well and which need better docs.

Draft Mode

AI drafts responses for agents to review and send — keeps humans in control.

Use cases

How different teams put this feature to work.

First-line support deflectionFAQ answering on websiteLead qualificationOnboarding guidanceProduct questionsBilling inquiries

Common questions

Common questions about this feature from buyers and users.

Try it free

Start with your site's content. No credit card required.

Start Free Trial View Pricing

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AI Chatbot Builderruns in the same customer workspace.

01How do I train the chatbot?

02Can customers tell it's AI?

03What if AI gives wrong answer?

AI Chatbot Builder
runs in the same customer workspace.