Help Center Software
Help Center Software
runs in the same customer workspace.
Build a help center that works as hard as your support team. Public pages for customers, private pages for internal knowledge — one authoring system for both.
Capabilities
6
Key features and functions.
Use cases
6
Common ways teams use this.
FAQ answers
2
Common questions from buyers.
Capabilities
What this feature can do for your team.
Public + Private
Publish customer-facing help centers and internal wikis from the same content.
Same Content Everywhere
Articles power chatbot, voice AI, help center search, and agent replies simultaneously.
SEO-Optimized
Help center pages are indexed by search engines — each article is a potential organic landing page.
Multi-language
Support for multiple locales and translations.
Domain Routing
Different help centers for different domains or subdomains.
Access Controls
Password protection, SSO, and invite-only modes for private content.
Use cases
How different teams put this feature to work.
Customer self-serviceProduct documentationInternal knowledge baseOnboarding guidesPolicy pagesFAQ sections
Common questions
Common questions about this feature from buyers and users.
Try it free
Start with your site's content. No credit card required.
Related features
Explore other features that work with this one.